Grievance Redressal Mechanism
Grievance Redressal Mechanism
Level 1 – If an investor is not satisfied with the Head of Customer Care then they may write to the Compliance Officer – Mr. Vinay Jajodia, at compliance@girirajstock.com
Level 2 – If an investor is still not satisfied with the resolution that they may have received from Compliance Officer then they may write to the Director – Mr. Kuntal Laha at the designated E-mail Id – kuntallaha@girirajstock.com
Giriraj Stock Broking Pvt. Ltd . will strive to redress the grievance immediately, but not later than 30 days of the receipt of the grievance.
Level 3 – Approach the Stock Exchange using the grievance mechanism mentioned at the website of the respective exchange.
Contact Details of Concerned Stock Exchange / Depository:
| Exchange | Web Address | Contact No. | Email ID |
| BSE | www.bseindia.com | 022 2272 8517/8097 | dis@bseindia.com |
| NSE | www.nseindia.com | 022 2659 8190/91/ 1800 266 058 | ignse@nse.co.in |
| CDSL | www.cdslindia.com | 1800-21-009911 | complaints@cdslindia.com |
GRIEVANCE REDRESSAL THROUGH SECURITIES AND EXCHANGE BOARD OF INDIA (SEBI)
| Address of SEBI Office | Contact Person & Telephone Nos | Email ID |
| SEBI – Head Office : Sebi Bhavan, Plot No. C4-4, “G” Block, Bandra Kurla Complex, Bandra East, Mumbai – 400 051 | Deputy General Manager (DGM) 022 2644 9000/4045 9000 | iggc@sebi.gov.in sebi@sebi.gov.in |
| SEBI – Northern Regional Office : 5th Floor, Bank of Baroda Building, 16, Sansad Marg, New Delhi – 110 001 | Deputy General Manager (DGM) 011 2372 4001-05 | sebinro@sebi.gov.in |
| SEBI – Eastern Regional Office : L&T Chambers, 3rd Floor, 16, Camac Street, Kolkata – 700 016 | Deputy General Manager (DGM) 033 2302 3000 | sebiero@sebi.gov.in |
| SEBI – Southern Regional Office : 7th Floor, 756-L, Anna Salai Chennai – 600 002, TamilNadu | Deputy General Manager (DGM) 044 2888 0222 / 2852 6686 | sebisro@sebi.gov.in |
| SEBI – Western Regional Office : SEBI Bhavan,Panchvati, 1st Lane Gulbai Tekra Road, Ahmedabad – 380 006, Gujarat | Deputy General Manager (DGM) 079 2658 3633-35 | sebiwro@sebi.gov.in |
